Current figures
Actual package figures
These figures give the current starting point for each package level. A final quote may change only when the scope adds pages, content, integrations, ecommerce logic, support or third-party costs.
Essential care
Ksh 8,000/month
Light updates, backups, uptime checks and small support for lower-risk websites.
Growth care
Ksh 25,000/month
More active website support with updates, content help, speed checks and issue resolution.
Technical support retainer
Ksh 60,000/month
Priority support for ecommerce, custom sites, integrations, campaigns or higher-risk websites.
Cost drivers
What affects the price?
Two projects that look similar from the outside can produce very different quotes when strategy, content, integrations and support expectations change.
| Website platform | WordPress, ecommerce and custom builds have different update routines, plugin risks, backup needs and technical support requirements. |
|---|---|
| Update frequency | Frequent plugin, content, security, product or campaign changes require more monthly support. |
| Security and backups | Monitoring, backups, recovery planning, malware checks and access control affect the care plan. |
| Response time | Priority help costs more than scheduled support because it reserves team capacity. |
| Hosting involvement | Server, email, SSL, migration and hosting support can change the monthly scope. |
Buyer notes
How to read this budget in context
These notes cover the common choices that would otherwise become separate, overlapping articles. They help you compare the quote against the business decision behind it.
Monthly care
What should be included in website maintenance cost
Maintenance should not be a vague monthly fee. It should explain what is checked, what is updated, how backups are handled, which small support tasks are included, how quickly issues are handled and what becomes separate project work.
Essential care at KES 8,000/month
Best for lower-risk sites that need routine checks, backups, updates and light support without active growth work.
Growth care at KES 25,000/month
Better for business websites where content edits, form fixes, speed checks and regular support affect enquiries.
Technical support at KES 60,000/month
Useful for ecommerce, custom sites, integrations, campaigns and websites where downtime or broken forms can cost real money.
Separate costs
Hosting fees, premium plugins, large redesign work, major development tasks and emergency recovery from unmanaged sites should be clear before work starts.
WordPress and ecommerce
WordPress and ecommerce maintenance need more attention
WordPress sites and online stores change often because plugins, themes, payments, products, security updates and checkout behaviour keep moving. Their maintenance cost should reflect the business risk, not only the number of pages.
WordPress maintenance
Updates, backups, security checks, plugin review, form testing and speed checks help keep an editable website from becoming fragile.
WooCommerce maintenance
Product pages, stock rules, checkout, payment plugins, emails and performance should be checked because small failures can block orders.
Shopify maintenance
Apps, theme changes, products, collections, order notifications and store settings still need review even though Shopify manages the platform core.
Campaign dependency
If SEO, Google Ads or social campaigns depend on the site, maintenance should include key conversion paths and analytics checks.
Decision support
Cheap vs professional
Reactive fixes
- Problems handled only after the site breaks
- No clear backup or recovery routine
- Updates skipped until they become risky
- Emergency work becomes more expensive than care
Planned maintenance
- Regular updates, checks and backups
- Clear support process and response expectations
- Speed, forms and conversion points monitored
- Lower risk when campaigns or sales depend on the site
Budget boundaries
What the quote usually covers
Usually included
- Core updates and checks
- Backup monitoring
- Security and uptime review
- Small content or technical support
- Issue diagnosis
- Monthly support report when scoped
Usually separate
- Major redesigns or new feature development
- Third-party hosting or premium plugin fees
- Emergency recovery for unmanaged legacy sites
- Large content production or SEO retainers
Timeline
How long should you plan for?
Maintenance is ongoing. Setup and first audit usually take a few days, then support continues monthly.
Best fit for most business websites
Growth care is usually the practical middle ground because it includes routine maintenance plus enough support for content and conversion fixes.
- Updates and backups
- Small support tasks
- Security and performance checks
Next step
Related services that affect the budget
Pricing questions
Frequently asked questions
How much does website maintenance cost in Kenya?
Our current monthly maintenance figures are KES 8,000 for Essential care, KES 25,000 for Growth care and KES 60,000 for a Technical support retainer. Hosting fees, premium plugin licences, emergency recovery and larger development work may be scoped separately.
Do I need maintenance if my website is small?
Yes, especially if the website uses WordPress, plugins, forms, analytics, third-party tools or hosting that needs monitoring. Small websites can still break, slow down, lose form submissions or become insecure. Light maintenance is usually enough for small sites, but ignoring care completely creates avoidable risk.
Is hosting included in maintenance?
Sometimes, but hosting fees are often separate from maintenance fees. A maintenance plan can include hosting checks, SSL review, DNS coordination, migration support or communication with the host, but the actual hosting subscription may still be billed by the provider.
What happens if my site breaks without a care plan?
Break-fix support is usually slower and less predictable because the team must first diagnose an unmanaged environment. Without recent backups, update history or access clarity, emergency recovery can take longer and cost more than planned maintenance.
Can maintenance include content updates?
Yes, content updates can be included depending on the plan. Small text edits, image swaps, service updates, campaign changes and form adjustments are common. Large copywriting, redesign work or new functionality usually needs a separate scope.
Need a quote for your exact scope?
Share what you need built or improved. We will help you choose the right level without overbuilding.
Get a free quote